Why Partner With Us?

Damian Cole, Managing Director at Get Connected | March 2016

“Get Connected have been partnered with Supercover for quite some time now, but we decided to make their Gadget Insurance solution a fundamental part of our business offering from the beginning of 2014. This has meant a focussed drive through our online, call centre and retail outlets. Since that decision was made and executed, the Partnership between us has grown significantly and we have seen considerable revenue growth as a result of this focus. As a business, we now enjoy very healthy 5-figure ongoing revenue payments every month that are rising comfortably as our insured base continues to grow every single month.

During this period of considerable growth, the team at Supercover have provided exceptional support in handling our customer claims and queries and this arrangement has left my team to do what they do best - i.e. concentrate on selling whilst feeling confident that their customers are being looked after by the Supercover team. They have proved flexible in dealing with some difficult situations and have managed to find workable solutions for most situations that arise. Our business is a technology based organisation and as new products and services are developed and launched, I feel confident that Supercover will continue to support Get Connected as we help our customers enjoy new technologies. We have regular catch-ups with the management of Supercover who are more than willing to listen to us and provide support and training whenever necessary. They have now positioned themselves as the leading mainstream provider of Gadget Insurance within the Telecoms Channels and I would say that they have earned and deserve this reputation.”

Tanny Jeffery, Managing Director at Mdee | March 2016

"Supercover are a great supplier to work with. Over the last year they have clearly invested in systems development, which has resulted in slick and easy to use processing, great reporting and has significantly streamlined the way we work together.

The proposition is clear and compelling and their messaging is to the point and very partner-focussed. Customers claims have been processed quickly and with a high acceptance rate.

John and the team are always accessible and open to ideas and suggestions, willing to create bespoke solutions and promotions for partners and for Mdee. All the Supercover teams we deal with are friendly and professional and any queries get answered quickly."

Adam Sweeney, Head of Marketing at Data Select | March 2016

“Data Select approached Supercover in late 2015 to create a Channel Insurance offering for our Reseller Customers. We have found them very co-operative in meeting our initial needs and the subsequent refining and development of our proposition that has taken place since then. In particular, the flexibility they have provided for some of our non-core deals has helped us to win business that may not have been possible with other less-rigid organisations. The team at Supercover have taken time to meet and support all of the various Channel stakeholders at Data Select and nothing is too much trouble for them as they get to know our extensive and varied business and what we need from them in terms of support. They continue to impress us with their business agility and ‘let’s get the job done’ attitude. Their experience and understanding of the Telecoms industry is second to none and invaluable in addressing our reseller customers. A point of note is that they fully understand the importance of relationships and the long-term benefits that this brings to both parties.”

Kate Snowdon, Director at Signal Telecom | March 2016

"I would like to give you some feedback regarding our experience since partnering with Supercover.

We began initial discussions with some trepidation as our previous insurers were extremely difficult to deal with; calls were seldom returned, payments were erratic and more importantly, it become apparent that they were letting our customers down and in doing so compromising our good name.

I am delighted to say that my fears were unfounded. Your people are a credit to you, nothing is too much trouble. The insurance products you offer are innovative, flexible and great value.

The claims procedure is quick, efficient and above all, fair. I am yet to receive a complaint from a customer.

Not only can we now offer a first class insurance product that our customers require but we have a valuable and snowballing additional revenue stream that is paid in a timely manner and without fail.

I would advise any prospective re-seller to join forces with Supercover without delay. If I had a regret, it would be that we didn’t join you sooner."

 Joe Howell, Director at Tinhat | March 2016

"Working with Supercover is straightforward. Their product is simple, their process is smooth and best of all, it requires no paperwork! Thanks to their online portal not only can we register new customers quickly and easily, but it also helps us keep track of our sales  progress and forecast commissions."

Ben Ellis, Business Development Manager at B2B Corporate | March 2016

"Supercover offer a great deal of flexibility in their approach to insurance. They have introduced bespoke business tariffs for our customers and since working with Supercover we’ve received regular income into the business receives through sales commission. With the high level of support and service we receive, we know our customers are in safe hands."

Darren  Joseph, Director at Right Choice Insurance Brokers | 2015

“We found the product provides good coverage for the cost especially when compared to some other offerings including mobile phone insurance. Our customers have  commented that Supercover have very good customer service when it comes to making a claim.”

Andy Morton, General Manager at Herts Insurance Consultants | 2015

“What is probably most important to us is that we have received positive feedback when customers make a claim and the service the customer receives mirrors our high standards. I would definitely recommend Supercover, especially the gadget cover as it adds value and to us the extra commission levels makes it a win-win for both HIC and the customer.”

Scott Goodliffe, Product Development Manager at Adrian Flux Insurance Services | 2015

“Supercover’s gadget cover available as an add on, is one of our best products in terms of giving additional value to the customer. Sales of the product over the last 5 years have gone from strength to strength. This success has been built on a foundation of fair pricing and great customer service from Supercover, long may this fruitful relationship continue.”